Refund policy

Thank you for shopping at Ashapuri Threads!
At Ashapuri Threads, we operate as a wholesale B2B supplier. Due to the nature of bulk orders and industrial usage, returns and refunds are strictly limited.

1. Returns Eligibility

We accept returns only in the following cases:

• Manufacturing defects
• Incorrect product delivered
• Damaged goods received

2. Reporting Timeline

All issues must be reported within 48 hours of delivery with proper proof (images/videos).

3. Non-Returnable Items

The following items are not eligible for return or refund:

• Bulk orders once accepted
• Used or partially used goods
• Customised or made-to-order products
• Clearance or discounted stock
• Minor variations in color, finish, or size (industry standard)

4. Refund Process

• Refunds are processed only after inspection and approval
• Approved refunds will be completed within 7–10 business days
• Refunds will be issued via original payment method or store credit (if applicable)

5. Shipping Policy for Returns

• Return shipping costs are to be borne by the customer
• Original shipping charges are non-refundable

6. Exchanges

We do not offer exchanges. Replacement is only provided in case of approved defective products.

7. Order Cancellations

• Orders once confirmed and processed cannot be cancelled
• For bulk/custom orders, cancellation is strictly not allowed

8. Liability Disclaimer

Ashapuri Threads is not liable for damages caused due to improper handling, storage, or usage after delivery.

9. Contact Information

For any issues, contact us at:

📧 support@ashapurithreads.com

 

By placing an order, the buyer agrees to all terms mentioned above.