Terms of service

OVERVIEW:

This website is operated by Ashapuri Threads. Throughout the site, the terms “we”, “us” and “our” refer to Ashapuri Threads. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

1. NATURE OF BUSINESS (B2B)

Ashapuri Threads operates as a business-to-business (B2B) supplier of garment accessories, fabrics, and tailoring materials.

  • Orders are primarily intended for bulk and commercial use
  • We reserve the right to accept or reject retail/small quantity orders
  • Pricing, MOQ, and terms may vary based on order size and customer profile

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to:

  • Use our products for unlawful purposes
  • Violate any applicable laws
  • Misuse or disrupt our website

3. PRODUCTS & PRICING

  • All products are subject to availability
  • Prices are subject to change without prior notice
  • Product images are for reference; actual product may vary slightly
  • Bulk pricing and negotiations may apply for large orders

4. ORDER ACCEPTANCE & CANCELLATION

  • Orders once confirmed cannot be cancelled
  • For bulk/custom orders, cancellation is strictly not allowed
  • We reserve the right to cancel orders due to:
    • Pricing errors
    • Stock issues
    • Suspicious or fraudulent activity

5. SHIPPING & DELIVERY

  • Shipping charges are borne by the customer
    • Transport/Lorry
    • Courier/Logistics partners
    • Export carriers (e.g., FedEx, DHL)
    • Freight may be arranged via:
  • Delivery timelines are indicative, not guaranteed
  • Risk transfers to buyer once goods are dispatched

6. RETURNS & REFUNDS

  • Returns are accepted only for defective or incorrect products
  • Claims must be raised within 48 hours of delivery
  • Goods must be unused and in original condition

We do not accept returns for:

  • Bulk/custom orders
  • Used or altered products
  • Change of mind

Refunds (if approved) are processed within 7–10 business days

7. NO EXCHANGES

We do not offer exchanges. Replacement is only provided in case of verified defective products.

8. THIRD-PARTY SERVICES

We may use third-party services such as:

  • Shopify (store platform)
  • Payment gateways
  • Logistics and shipping providers

9. INTELLECTUAL PROPERTY

All content on this website (images, text, branding) is the property of Ashapuri Threads and may not be used without permission.

10. LIMITATION OF LIABILITY

We are not liable for:

  • Indirect or consequential losses
  • Delays caused by logistics providers
  • Improper handling or usage of products after delivery

All products are provided “as is” without warranties unless stated otherwise.

11. INDEMNIFICATION

You agree to indemnify and hold Ashapuri Threads harmless from any claims arising from misuse of our products or breach of these terms.

12. GOVERNING LAW

These Terms shall be governed by the laws of India.

13. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website implies acceptance of changes.

14. CONTACT INFORMATION

For any queries:

📧 support@ashapurithreads.com

 

By using our website, you agree to these Terms of Service.